Services
Services
PROGRAM SUPPORT
Hebei Guanyu Environmental Protection Equipment Co., Ltd. is a large-scale high-tech enterprise established in 2006, integrating technology development, equipment research and development, design, construction, and import and export trade. The company mainly produces ozone disinfection equipment, ultraviolet disinfection equipment, pharmaceutical equipment, filtration equipment, water treatment disinfection and purification equipment, air (waste gas) purification and disinfection equipment, etc. Here are some detailed information about the company
Demand Communication
Demand Communication
The customer first needs to clearly communicate their specific needs, including pump model, material, operating conditions and any special requirements. This ensures that both parties have a clear understanding of the project requirements.
Technical Evaluation and Design Proposal
Technical Evaluation and Design Proposal
We need to evaluate the technical requirements and provide a design proposal and specifications. This stage may require repeated discussions to refine the proposal until the customer is satisfied.
Quotation and Contract Signing
Quotation and Contract Signing
Once the technical solution is determined, we will provide a detailed quotation. After agreeing on the price and payment terms, a contract will be signed outlining the terms and conditions of the project.
Sample Confirmation and Small Batch Production
Sample Confirmation and Small Batch Production
Before mass production, we usually produce samples or small batches for customer review. If the customer approves the sample, the process will enter large-scale production.
Mass Production and Quality Control
Mass Production and Quality Control
After sample approval, we start mass production, ensuring strict quality control throughout the process to meet customer requirements.
Delivery and After-sales Service
Delivery and After-sales Service
After production is completed, the product is delivered in accordance with the terms of the contract. We also provide the necessary technical support and after-sales service to ensure smooth operation for customers.
Technical-Support

1. Experimental Promotion Center

Focusing on experimental verification, it focuses on environmental protection equipment performance testing and technology optimization. It conducts material, process and equipment reliability experiments by simulating actual working conditions to provide data support for technology improvement; at the same time, it is responsible for small-scale application demonstration of new technologies and promotes the promotion of mature technologies to the market.

Features: It has both laboratory research and development and market incubation functions, connecting theory with practical application.


2. Product R&D Center

Focus on the innovative research and development of new environmental protection equipment, covering sewage treatment, water purification and other fields. It conducts technical research based on market demand, completes equipment design, prototype development and intellectual property layout, and supports the company's technological leadership.

Features: It emphasizes original research and development and is the core department of the company's technology reserve.


3. Engineering Project Center

Leads the implementation of environmental protection equipment and provides customized solutions. It is responsible for project planning, installation and commissioning, and operation and maintenance support to ensure that the research and development results are accurately adapted to customer needs, and at the same time feedbacks on on-site problems to optimize the design.

Features: It focuses on engineering practice and is the execution link between R&D and the market.


4. Achievement Transformation Center

Promote the transformation of laboratory achievements into industrialization and commercialization, evaluate technical and economic feasibility, connect with production departments and external cooperation resources, and accelerate the transformation of patented technologies into actual products or process upgrades.

Features: Focus on achievement realization, integrate industrial chain resources to improve transformation efficiency.


Synergy: The four centers form a closed-loop innovation chain—the R&D center outputs prototypes, the experimental center verifies and optimizes, the transformation center promotes mass production, and the engineering center implements implementation, jointly supporting the company's full-cycle management from technology to market.

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SERVICE
AFTER-SALE SERVICE

After-sales service

1. Warranty and maintenance

● Provide corresponding warranty period (depending on the type of equipment), and replace non-human damaged parts free of charge.

● Regularly visit to check the operating status of the equipment and provide preventive maintenance suggestions.

2. Emergency response

● Set up a 24-hour service hotline to respond to sudden failures within 2-48 hours (depending on the distance).

● Remote diagnosis or send engineers to repair on-site.

3. Spare parts supply and upgrade

● Long-term supply of original spare parts with transparent prices.

● Provide equipment upgrade services (such as software updates, efficiency improvement transformation).

4. Data monitoring and reporting

● Optional IoT remote monitoring system to transmit operating data in real time.

● Regularly provide equipment operation analysis reports to optimize customer environmental management.

5. Value-added services

● Assist customers to pass the acceptance of environmental protection departments or third-party testing.

● Provide dynamic interpretation of environmental protection policies to help customers cope with changes in regulations.

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